• How do you offer such low prices? I bet your merchandise consists of returns, damaged or blemished items, right?
• How does your merchandise fit?
• What are your hours of operation?
• What are your shipping rates, policies, and international information?
• Can I have my order shipped to a hotel?
• What kind of shipping service do you use?
• What are your return/exchange policies?
• Where are you located?
• Do you sell motorcycles, ATVs and snowmobiles?
• Do you send mail order catalogs?
• Do you offer OEM parts?  
• What is your website guarantee?

How do you offer such low prices? I bet your merchandise consists of store returns, damaged, or blemished items, right?

Wrong. We scour the country looking for store closeout items. We do not sell damaged items. We simply find the best deals on NEW manufacturer closeouts and offer them to you at cut-rate prices. We are a family business without a large overhead thus we are able to keep our prices low. Our items, in most cases, are just last year's model. Sometimes we even offer great deals on current model items. Most of our items are in new sealed packaging.

How does your merchandise fit?

Generally, motocross and off-road gear is intended to fit somewhat loosely. We have found that pants measured in waist sizes are true. The seat and thighs are full to allow free movement while riding. The jerseys, which are measured XS to 2 XL are designed to be loose (raglan style) as well. Sizes are true and the tails are long to remain tucked while riding. The gloves are designed to fit snuggly and are somewhat "elastic" in nature. Youth sizing is "generous" and the youth pants have an elastic waist which will allow the kids to grow without having to jump to the next size every few months.

Fitting Tips

Sizing Charts

If you are unsure about your size, compare your body measurements to the charts provided to determine the correct fit. These charts will give you a good idea of the size to order, but be sure to read special sizing information that may accompany an item description. Some merchandise dimensions may vary from the averages charted here.

CHEST
With tape level, measure around the fullest part of the chest, just under the arms and around the shoulder blades.

GLOVES
Hand measure should be taken around the fullest part of the hand not including the thumb. If right-handed, use right hand and vice versa.

HELMETS
1. You should start by wrapping a measuring tape around your head about a half-inch above your eyebrows.

2. Since a helmet should be snug so it doesn't pop off if you crash, you need to pull the tape comfortably tight in order to achieve the best results.

3. Make sure you get precise results by measuring two to three times trying to get the same result every time. If you get different measurements take the largest one.

INSEAM
Take a pair of pants that fit you well and measure from the crotch to the bottom of the leg. For shorts, measure from the crotch to where the shorts will end.

CENTER BACK SLEEVE
With elbow slightly bent, measure from the center back of neck, over point of shoulder, around elbow and down to the wrist.

MEN'S WAIST
With tape level, measure at the height you prefer to wear your waistband.

GIRL'S WAIST
With the tape level, measure the circumference at the waist's natural bend.

GIRL'S HIP
With the tape level and legs straight, measure the circumference at the fullest point.

BOOTS AND SOCKS
use your regular shoe size as a reference. Boots are in men's or Boys' sizes.

CHARTS

YOUTH SIZING

Sizing is based upon standard youth sizes and is not guaranteed accurate as every body is different. For best measurement, you should have your child's waist size available.

SIZE CONVERSION INCHES to CENTIMETERS --> CLICK HERE

HELMET CHART

1. You should start by wrapping a measuring tape around your head about a half-inch above your eyebrows.

2. Since a helmet should be snug so it doesn't pop off if you crash, you need to pull the tape comfortably tight in order to achieve the best results.

3. Make sure you get precise results by measuring two to three times trying to get the same result every time. If you get different measurements take the largest one.

SHOE SIZES
The below are estimated shoe size comparisons for various countis commonries. Example: AUS size 8 and size 42 Euro are equal to a U.S. size 9. In Australia it is common to add two Sizes for women.

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What are your hours of operation?

Internet support center is open (Eastern Standard Time) 7 days a week from 9:00 a.m. - 7:30 p.m. via email: Support@SlyFoxMX.com.

Our retail store is open:

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What are your shipping rates & policies?

U.S.A Shipping Rates

Free Shipping Policy

• Free FedEx Ground shipping on orders $129.00+ to the continental 48 states only.
• Offer does not apply to orders shipping to Hawaii, Alaska, Canada, Puerto Rico, APO/FPO, or any international orders.
• This offer cannot be combined with any other offers, coupons, promotions, or guarantees.
• Oversized items and tires will continue to be assessed applicable handling charges
• Order total of $129.00 must be reached with product purchases only and cannot include shipping, handling, or other charges.
• Qualifying orders will be consolidated to one shipment, which may delay the final delivery time to you.
• Depending on the items you select, your delivery time may vary. Estimated time of arrival (ETA) does not guarantee delivery on a specific day. Check your order status for updates.
• Qualifying customers must select the free ground shipping option at checkout to receive the promotion.
• Free ground shipping is limited to standard FedEx Ground service only.
• No shipping upgrades or credits are allowed with this offer. You cannot take a free shipping credit toward any other form of shipping .
• Normal shipping rates apply to orders that do not qualify for this offer.
• For more information contact us.

  Shipping Information:

  We make every attempt to offer you the lowest and best shipping methods. We ship out daily. Your order is normally sent within 24 hours!

  Most U.S. orders under 1 lb are sent U.S.P.S. Priority Mail (2-3 day U.S. delivery) at no additional shipping charge.

  Orders over 2 lbs are sent by FedEx Ground.

  If you need overnight or 2-3 day guaranteed delivery, call 1-888-SlyFoxMx (888-759-3696) or email Support@SlyFoxMX.com for an exact quote and availability.

  International Shipping Estimated Rates - U.S. Dollars

  Shipping is by weight. Here are weights with sample costs for U.S.P.S. Global Express Mail (3-5 day delivery) with tracking:

  At checkout, select "Please email me an invoice with shipping costs."

  Estimated Weights:                                          Estimated Shipping Rates 

                                                 Rates Do Not include any import taxes/duties

FOREIGN DUTIES & TAXES

The customer is responsible for all foreign customs and duty taxes imposed. We ship to 97 countries and cannot possibly keep track of each country taxes and duties. You may want to contact your local postal authority for assistance. For rate information you may also review this Web site: CLICK HERE.

International Orders:

We can ship to most areas of the world. Email Support@SlyFoxMX.com for a shipping quote. Include in your email the items you are interested in and your shipping address.

Items are shipped by U.S.P.S. Global Express Mail. Place your order online and select "Email me an invoice with shipping charges." We will compute your shipping charges and email you the total which you may pay by PayPal (secure Internet credit card or checks), fax your credit card details, mail payment, or telephone your payment details to U.S. at 1-317-890-9000.

Once we deliver the shipment to the international carrier SlyFoxMX.com shall assume no further liability. If you want GUARANTEED delivery email U.S. for a guaranteed shipping quote. SlyFoxMX.com does not charge, nor do we assume responsibility for taxes, duty or brokerage fees. All additional fees charged by customs, brokerages, etc. are to be paid by the customer.

International Customer Payment

SlyFoxMX.com is unable to send any order C.O.D. on international orders. Payment due must be received by Visa, MasterCard, American Express, Discover, wire transfers, or PayPal in U.S. funds at the time the order is placed. For details on wire transfers or using PayPal, please email Support@SlyFoxMX.com. Your order will be shipped once payment has been received. We reserve the right to cancel any credit order and request payment in advance. A copy of identification may be required to process your order.

An 8% fee to convert to U.S. funds will be added should funds not be sent in U.S. dollars.

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Can I have my order shipped to a hotel?

Unfortunately, at this time we do not ship orders to hotel suites.

What kind of shipping service do you use?

We use:

• U.S.P.S. Priority Mail with tracking
• U.S.P.S. Global Priority or Express Mail
• FedEx Ground

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What are your return/exchange policies?

If there is a discrepancy in your order, you must notify our customer service department at (888) 759-3696 or 1-317-890-9000 within 72 hours from the receipt of the merchandise. Any items that are returned damaged or used (not including factory defects) will not be accepted, and freight charges will be charged to the customer.

RETURNS: Return your package within 30 days with the orders enclosed Return/Exchange Form. Returned merchandise must be unused and suitable for resale. (i.e.: Don't try boots on outside; don't destroy packaging). We will refund your return minus shipping/handling charges in the original form of payment. Returns are subject to up to a 20% restocking fee IF the packaging is destroyed and we are unable to resell.

Click for our RETURN AUTHORIZATION FORM.

(You will need Adobe PDF program to view form. If you do not have this program you can download it Free by clicking here.)

SPECIAL ORDERS: All special order non-stock items may not be returned.

EXCHANGES: We will gladly exchange items. Return the items with the orders enclosed Return/Exchange Form. If you want an exchange review our site first for the size or item you want and let us know so we can put it aside for you. We will hold the item for up to 7 days. Remember, we are dealing in mostly closeout merchandise and once it's gone, it's gone. Exchanged merchandise must be unused and suitable for resale (i.e.: don't try boots on outside; don't destroy packaging) and may be subject to a 20% re-stocking fee.

CANCELED ORDERS: Canceled orders may be subject to a 20% re-stocking fee. We do not charge a re-stocking fee unless the order has been processed and packaged for shipment, already shipped, or was back-ordered and has already been sent by our distributor.

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Where are you located?

Our mailing address is:

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Do you sell motorcycles, ATVs, and snowmobiles?

We are not an authorized dealer of motorcycles, ATVs, and snowmobiles. Our inventory consists of aftermarket parts, OEM parts, accessories, and apparel.  We occasionally offer clean, used ATV's and dirt bikes. 

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Do you mail catalogs?

We do not offer a mail order catalog at this time. Our web site is constantly being updated so be sure to sign-up to our email newsletter for the latest news.

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Do you offer OEM parts? Are discount codes/coupons accepted?

Yes, we offer discounted Honda, Yamaha, Suzuki, Kawasaki, KTM, CanAm and Polaris OEM parts. Check our online store.  Because our everyday OEM parts are discounted so heavily we do not accept our general store discount codes or coupons.

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WEBSITE MERCHANDISE AND CONTENT NOT GUARANTEED